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How long does the delivery of license key(s) take?
Depending on the digital product, each digital product listing has an indication of how long it takes to deliver.
1. “Instant Delivery” – Your digital key(s) will be sent instantly after successful payment confirmation. Take in note that confirmation may be up to 1 minute after payment.
2. “24 Hours Delivery” – License key will be sent in period of 1 – 24 hours after successful payment.
3. “3 Days delivery” – License key will be sent in period of 1 – 72 hours after successful payment.
If delivery time extended more then above, contact us by email. We will investigate it.
Where I will receive my digital key(s)?
After successful payment, depending on delivery time stated on listing you will receive your digital license key(s) on Email invoice & DPS account (My account > License keys)
Do we offer warranty on purchased products?
We offer 1 Year warranty on all products purchased from our store.
Are license key legit and genuine?
All license keys on our site are legitimate and genuine, we do not sell counterfeit or any third party downloads that are not allowed by EU LAW. All keys are obtained from system builder partnerships, our sale is allowed under special conditions of recycling old unused systems Which is allowed for sale within certain policies in EU.
Is this website safe and secure?
Viper Codes (“https://vipercodes.com”) use Certificate SSL (“https”), more commonly called TLS, is a protocol for encrypting Internet traffic and verifying server identity. Your private data are protected by SSL encryption.
I didn’t received license key(s), what should I do?
All products have indication how long it takes to be delivered, you can check it in our store by viewing description of item you purchased. We are always here to help our customers and solve problems. Our fast responding agents will help you, contact us via email.
How long takes to receive response from agents?
We try to answer all your questions as soon as possible, here are the estimates:
1. “E-mail” > 1-24 hours
2. “Live-Chat” > 1-15 mins (Depending if you contact us in working hours)
Do we accept bulk orders?
Yes, we accept bulk orders.
Do we allow international buyers?
We digitally ship our product to worldwide, no international restrictions.
How long we are in business?
Can’t answer your question? feel free to send us an e-mail to the following e-mail address: [email protected]